Cisco Presented a Technology That Can Predict Network Issues

Cisco Systems Inc wants to enable operators as well as enterprises to proactively manage their networks rather than reacting to problems after they occur. To that end, Cisco presented a new cloud-based predictive artificial intelligence (AI) engine. The company plans to incorporate a new AI engine across its suite of software-as-a-service products later this year.

According to Cisco’s Fellow J.P. Vasseur, the system works by pulling in data from numerous telemetry points and analyzing those to learn and make forward-looking predictions. The technology stated above can be used to flag an expected path break or degradation of the performance of the network.

The idea is to apply artificial intelligence technology across numerous kinds of connectivity to help improve the user experience. Cisco plans to announce the AI system’s integration with initial products during the company’s event in mid-June.

Cisco and new capabilities

Cisco’s longtime fellow J.P. Vasseur presented the idea for the project to the company’s CEO Chuck Robbins in 2019. The company’s CEO decided to fund the project. Since then, it has been working to develop an algorithm that strikes the right balance between accuracy in detecting issues as well as scalability.

J.P. Vasseur stated that Cisco was uniquely positioned to build such a product given Cisco’s insight into different domains. Data from such a diversity of sources is invaluable when it comes to developing an AI model, Vasseur explained.

He stated that Cisco spent a lot of time on the project. The company offered “a few dozen” customers the opportunity to check out the technology.

The company’s CEO said in a statement that “early adopters are seeing major benefits saving them time and money”.

Several years ago, Ciena’s Blue Planet division similarly tapped machine learning and closed-loop automation to help prevent network outages. In 2021, Comcast Business teamed with Versa to roll out a tool for its SD-WAN service.

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